Shipping policy

We're so excited to get your Kittlins order on its way to you! Here's everything you need to know.

Orders are processed and shipped within 3-5 business days. You'll receive a shipping confirmation email with tracking as soon as your order is on its way.

Please note: processing times may be slightly longer during new releases, sales, and holiday seasons. We'll always communicate any delays.

Free standard shipping on all U.S. orders over $65.

Orders under $65 are charged standard USPS shipping rates calculated at checkout based on weight and destination.

We currently ship within the United States only. International shipping is not available at this time — stay tuned!

Standard shipping typically takes 3-7 business days after your order ships, depending on your location.

Once your order ships, you'll receive a tracking number via email. Please allow 24-48 hours for tracking information to update.

If your package appears lost or hasn't arrived within 14 business days of your ship date, please contact us at customerservice@kittlins.com and we'll do everything we can to make it right.

Reach out anytime at customerservice@kittlins.com or through our Help & Support page. 

We're real humans who actually read every message. 🤍